How guests opt in to text messages

Venues that use InquiryCRM send a text message only to a guest who called and asked for event information. This page describes how that agreement is collected. InquiryCRM is operated by IQ Education LLC.

1. The guest calls the venue

A guest phones a banquet venue to ask about hosting an event, such as a wedding or a corporate event. They give their name, event date, and phone number to the staff member who takes the call. No one is texted who has not called the venue and asked for information.

2. The guest is told a text will be sent, and agrees

Before any text is sent, the staff member tells the guest that the event details and package information will be sent by text message, and the guest agrees. The conversation goes like this:

If the guest prefers not to receive a text, no text is sent and the venue provides the information another way.

3. The venue sends one text

A venue team member records the inquiry in InquiryCRM and chooses to send the text. It is one message, with a link to the guest's event details and package pricing. Example:

Every message starts with the venue's name and says it was sent via InquiryCRM, so the guest knows who it is from.

4. The guest can stop texts at any time

• Reply STOP to any message to stop receiving texts. You may receive one message confirming this.
• Reply HELP for help, or email support@inquirycrm.com.
• Message and data rates may apply. Message frequency is low: a text is sent only when the venue sends details the guest asked for.

What we do not do

• We do not send marketing or promotional texts.
• We do not text people who have not asked for information.
• We do not send texts in bulk, or to purchased or scraped lists.
• We do not sell, rent, or share phone numbers or opt-in information with third parties for their marketing.

See also our text message terms and privacy policy.